Closed - Saturday 25th October

Please note: We will be closed for one day due to a family event. Cake bookings will not be available on this date and our takeaway service will resume as normal the following weekend.

Thank you for your understanding and continued support.

Privacy Policy | My Thai Guernsey

Last Updated: July 2, 2025

1. Introduction

At My Thai (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services via mythaigsy.com.

We are registered with the Office of the Data Protection Authority (ODPA) in Guernsey and adhere to the principles of the Data Protection (Bailiwick of Guernsey) Law, 2017, and GDPR where applicable.

2. Information We Collect

We collect the following types of personal data:

  • Contact Details: Name, email address, phone number, and delivery address.
  • Order Information: Food and drink orders, collection/delivery preferences, and any notes you provide.
  • Payment Information: Processed securely via SumUp (we do not store card details).
  • Technical Data: IP address, browser type, device data, and website activity (via cookies and analytics).
3. How We Use Your Data

We use your information to:

  • Process orders and provide customer service.
  • Handle secure payment transactions through SumUp.
  • Manage takeaway and delivery orders through Gloriafood.com.
  • Send you service-related updates and optional promotions (opt-out available).
  • Improve the functionality, performance, and security of our website.
4. Sharing of Data

Your personal data may be shared with trusted third parties:

  • SumUp: To process card payments securely.
  • Gloriafood.com: To receive and process takeaway orders.
  • IT and Service Providers: For hosting, analytics, and support.
  • Legal or Regulatory Authorities: When required to comply with laws or protect our rights.

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking

We use cookies to:

  • Maintain essential site functionality (e.g., ordering, forms).
  • Analyse visitor traffic via tools like Google Analytics.
  • Enhance your user experience.

You can manage cookies through your browser settings. Disabling them may limit some functionality.

6. Data Retention

We keep your personal data only as long as necessary to:

  • Fulfil your orders,
  • Meet legal and financial obligations, and
  • Maintain operational records.

When no longer needed, your data is securely deleted or anonymised.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to its processing.
  • Request data portability.
  • Withdraw consent for any optional processing (e.g. marketing).
  • Lodge a complaint with the ODPA if you believe your rights have been infringed.

To exercise your rights, contact us using the details below.

8. Children’s Privacy

Our services are not intended for children under the legal age of consent. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date.

10. Contact Us

If you have any questions or would like to exercise your data rights, please contact us:

  • 📮 Postal Address:
    My Thai
    2 Maison Des Hougues
    Well Road
    St Peter Port
    Guernsey
    GY1 1WS
  • 📞 Phone: 01481 729737
  • 📧 Email: taste@mythaigsy.com

You can learn more about your data protection rights at www.odpa.gg.

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